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Frequently Asked Questions (FAQ)
Q: Is my data safe? Is it really offline?
A: Yes. Personal Ledger is an offline-first application. All your transaction data, account details, and contacts are stored in a local database on your phone. We do not have servers to store your personal financial data.
Q: I bought the Pro version, but the features are locked. What should I do?
A: Please go to the
Paywall
page (accessible via Settings or by clicking a locked feature) and tap the
"Restore Purchase"
button at the bottom. Ensure you are logged into the same Apple ID/Google Account used for purchase.
Q: Can I sync data between devices (e.g., iPhone and iPad)?
A: Because the app is offline and serverless, there is no automatic real-time sync. However, you can use the
Backup & Restore
feature in Settings (Pro feature) to manually move your data file between devices.
Q: I forgot my backup password. Can you reset it?
A: For security reasons, we do not store your backup password. If you lose the password used to encrypt your backup file, we cannot decrypt it for you. Please keep your password safe.