Frequently Asked Questions & Assistance

Welcome to Labyrinthos Support

If you are experiencing issues with the game, please check the frequently asked questions below. If your issue is not resolved, feel free to contact us.

1. How do I restore my "Premium" purchase?

If you have purchased Labyrinthos Premium but the features (Compass, Enhanced Sonar, Extra Markers) are not active, please follow these steps:

1. Make sure you are logged in with the same Apple ID used for purchase.
2. Open Labyrinthos.
3. Go to Settings (Gear icon on the main menu).
4. Tap the "Restore Purchases" button.
5. Restart the app.

2. I lost my game progress. Can I get it back?

Labyrinthos stores game data locally on your device to protect your privacy.

• If you deleted the app: Unfortunately, your progress is deleted with the app unless you manually backed it up.
• How to backup: Go to Settings > Data Management > Export File. Save the .json file to your Files app or iCloud.
• How to restore: Go to Settings > Data Management > Import File and select your backup file.

3. The game has no sound or vibration.

• Sound: Check if your device is in "Silent Mode" (the physical switch on the side of your iPhone). Also, verify the volume level.
• Haptics: Ensure "System Haptics" are enabled in your iPhone Settings (Settings > Sounds & Haptics).

4. I found a bug or the game crashed.